Swimwear Shipping and Delivery Policy

Shipping Policy:

First & foremost THANK YOU  for deciding to shop with us!!

At Straps & Knots Swimwear, we strive to provide our customers with the best shopping experience possible. Below is our shipping policy to ensure transparency and clarity regarding shipping procedures:

Processing Time:

• Orders are typically processed and dispatched within 1-2 business days from the date of purchase.
• Orders placed before 4pm will be shipped the same day

Shipping Methods:

• We offer standard and expedited shipping options for domestic and international orders.
• Domestic orders are shipped via Delhivery and the tracking will be updated on your tracking order page and through email, while international orders are shipped via FedEx.

Shipping Rates:

• Express Free shipping is offered on all our products!

Delivery Time:

• Delivery times vary depending on the shipping method selected and the destination. Usually the products are delivered within typically it takes 3-5 business days depending on the location. All our orders are sent via express shipping!
• Estimated delivery times will be provided at checkout for both domestic and international orders.
• Please note that delivery times may be subject to delays due to unforeseen circumstances such as weather conditions or customs clearance procedures.

COD Terms:

• COD is available on all orders.
• COD orders might not get processed if the address is referring to PO box or is incomplete without proper contact information and if detected to be fraudulent.
• The delivery will be attempted twice in the event of your unavailability.
• This tracking information can be used to monitor the status and progress of the delivery.

Order Tracking:

• Customers will receive a shipping confirmation email with tracking information once their order has been dispatched.
• This tracking information can be used to monitor the status and progress of the delivery.

Shipping Restrictions:

• We currently do not ship to P.O. boxes, APO/FPO addresses, or addresses which are not clear with respect to, Door no, contact details etc. especially for COD orders.
• Customers are responsible for providing accurate shipping information. Any additional fees incurred due to incorrect address details will be the responsibility of the customer.

Customs and Duties:

• International orders may be subject to customs duties, taxes, or other fees imposed by the destination country's customs authorities.
• Customers are responsible for any additional charges related to customs clearance.

Shipping Updates:

• Customers can contact our customer service team for any inquiries or updates regarding their order's shipping status.
• We strive to provide timely and accurate updates to ensure a smooth delivery process.

Damages:

• We apologize for this, however, in the rare case you happen to receive a damaged/defective or a different product from what you had ordered, please notify us immediately by connecting with our customer care at strapsandknots@gmail.com. You can exchange products purchased from Straps and Knots Swimwear within 2 days of receiving the product.

If you have any further questions or concerns about our shipping policy, please don't hesitate to contact our customer service team. We're here to assist you!