Privacy Policy

Privacy policy

Version 1.1

Last Revised: Feb 24, 2024

Welcome to Straps and Knots!

Straps and knots (“we”, “our”, “us”) recognizes the importance of maintaining its customers and site visitors (“you”, “your”, “yours”) privacy. We value your privacy and appreciate your trust in us. 

Our Privacy Policy aims at safe-guarding your confidentiality and privacy . This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.strapsandknots.com (the “Site”). By using this Site you acknowledge reading and understanding this Privacy Policy, and hence agree to accept the terms of this Privacy Policy as well as the Site's Terms of Use. 

This applies to the Site and all products and services offered by us.

Customer Information we collect

We may collect, store and transfer personal identification information from you in a variety of ways, including, but not limited to, when you visit our Site, register on the Site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site or our third-party Partners. We may additionally collect information through Cookies or Data files that are placed on your device, Log files or Web beacons, Tags and Pixels. As a result of those actions, you might supply us with such information, but not limited to, such as: 

Personal Information: Includes name, email address, profession or job title, billing address, delivery address, phone number, payment details, payment card details or bank account details.

Profile Information: Includes your username or similar identifier and password, purchases or orders made by you, your size, your interests, fit, preferences, feedback and survey responses.

Technical Information: Includes certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. 

If you create an Account using your login credentials from one of your third-party services accounts such as Facebook, Google or other social networking websites (each an “Third-Party Account”), we’ll be able to access and collect your name and email address and other Personal Information that your privacy settings on the Third-Party Account permit to access.

How do we use your Personal Information?

We use the Customer Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Customer Information to:

- Communicate with you

- Offer personalized experience

- Improve our products and services

- Screen our orders for potential risk or fraud

- Provide you with information or advertising relating to our products or services

- Improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we may use third parties,

- to host and operate the Website

- to assist us with delivering products to you, 

- to help us collect payments from you, 

- to provide us with advertising, marketing, or customer service assistance, 

- to provide the services you request

- to provide you with updates about your orders, payments, complaints, feedback, etc.

- for fraud protection and credit risk reduction.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, a search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Third Party Sites

 You may be linked to our website from our advertisers, network partners or any other third party. If you click on one of the links to third party websites accessible through this website, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for the policies, practices, or content of these third party sites nor for any third party to whom we transfer your data in accordance with our Privacy Policy.

Behavioral Advertising and Opt-out

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

Please note that we will provide you the ability to opt-out of such uses. For example: in case you don’t wish to receive promotional emails you have the full liberty to opt-out of such communication any time; simply click on “to unsubscribe” link given in the mail.

Cookies

If you decide at any time that you no longer wish to accept Cookies from our Service for any of the purposes described above, then you can instruct your browser by changing its settings, to stop accepting Cookies or to prompt you before accepting a Cookie from the websites you visit. If you do not accept Cookies, however, you may not be able to use all portions of the Service or all functionality of the Service. Hence, we recommend that you leave them turned on.

Do not track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Data Retention

We will only keep your information for as long as we are either required to by law, accounting and reporting purposes or as is relevant for the purposes for which it was collected..

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. The updated Privacy Policy is effective immediately when posted on the Website

Minors

Use of this Site is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are a minor i.e. under the age of 18 years, you may use www.strapsandknots.com  only with the involvement of a parent or guardian.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email on info@strapsandknots.com